General terms and conditions of business

1. scope of application

The general terms and conditions apply to the rental of holiday accommodation for lodging and all other services provided by the landlord for the guest.

2. booking

The booking of the holiday accommodation is concluded by the booking confirmation, which is sent to the guest following the online booking or the acceptance of the offer. The booking is therefore legally binding upon receipt of the booking confirmation. The booking also constitutes acceptance of these general terms and conditions and the house rules, which were made available to the guest in advance.

3. stay

The holiday accommodation including inventory and the facilities belonging to the house are to be treated with care by the guest. The guest is responsible for cleaning the holiday accommodation during the rental period. The guest must also ensure that the windows are closed, the lights are switched off and the radiators are turned down when leaving the holiday accommodation. Use of the holiday accommodation is reserved for the guests specified at the time of booking. If more people use the holiday accommodation than agreed, a separate fee of 50.00 euros per person per night must be paid. Subletting and transfer of the holiday accommodation to third parties is not permitted. The house rules sent to the guest for their information apply during their stay. The landlord is entitled to terminate the tenancy immediately and without notice in the event of violations of the GTC or the house rules. There is no legal entitlement to a pro rata refund or compensation.

4. payment

The guest is obliged to pay the landlord's applicable prices for the provision of the holiday accommodation and the other services used by him. A deposit of 20% of the total amount is due immediately upon receipt of the invoice. The remaining amount is to be paid no later than 14 days before arrival. Both payments are to be transferred to the landlord's account. For bookings made at short notice, the total price must be transferred within two working days of the booking confirmation. If no payment is received within this period, the booking will be cancelled.

5. cancellation

The guest has no right of cancellation free of charge. In the event of cancellation, the guest is obliged to pay part of the agreed price as compensation. The amount of compensation is based on the following table:

  • Cancellation up to 14 days before the start of the rental period: 20 % of the total price
  • 14 days to 7 days before the start of the rental period: 50 % of the total price
  • 7 days to the day of arrival, trip cancellation: 100 % of the total price

Cancellation must also be made in writing.

The landlord can cancel the booked service without giving reasons up to 30 days before arrival. Payments already made will then be refunded to the guest in full. A later cancellation of the contract is also permitted in the event of force majeure or other unforeseeable circumstances that make the booked stay impossible. In this case, liability is limited to reimbursement of the rental price. In the event of justified cancellation, the guest shall not be entitled to compensation. Liability for travel and hotel costs is also excluded. We recommend that you take out travel cancellation insurance.

6. liability

The landlord is liable for the proper provision of the rental property within the scope of his duty of care. Liability for any breakdowns or faults in the water or electricity supply as well as events and consequences due to force majeure are excluded. The landlord also accepts no liability for the loss of items or theft in the house or on the property. The guest is liable for damage caused by the guest through wilful intent or gross negligence. Arrival and departure are also the responsibility and liability of the guest. In addition, the guest is liable for the cost of replacing the locking system if the keys to the holiday accommodation are lost. The fee is at least 200.00 euros.

7. written form

Amendments and additions to these General Terms and Conditions must be made in writing. This also applies to amendments to this written form clause. Furthermore, no verbal agreements have been made.

8. severability clause

Should individual provisions of these General Terms and Conditions be invalid or unenforceable or become invalid or unenforceable after becoming known, this shall not affect the validity of the remaining provisions of the General Terms and Conditions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic objectives pursued by the parties with the invalid or unenforceable provision.